Australian IT Market is committed to providing you with the best possible customer service experience.
Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information, however, for access to future Australian IT Market customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.
Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, customer freight shipping and other contracting services. Those companies will be permitted to obtain only the personal information they need to deliver the service. Australian IT Market may also hire other companies to provide website services for the customer which can include website debugging, website design and web coding. In this case, temporary newly created FTP and Administration access to the customers site may be given to the hired company and then removed once completed. Australian IT Market takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Australian IT Market reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
Only the authorised person listed on the account entered at sign-up will have access to account information and support. This person will be known as the 'Primary Account Holder'. The primary account holder can login to their account for any billing and support access via their login details used to register to the Australian IT Market website.
cPanel login details will be given to the Primary Account Holder which will differ from the login details originally registered with.
The primary account holder has the responsibility to secure their username and password with any other unauthorised person(s). Australian IT Market will not be held liable for any breeches of your account or any service(s) due to the username and password being distributed.
Australian IT Market may also verify your identity by asking security questions.
The Primary Account Holder may ask for a new set of login credentials.
At times, the primary account holder may provide permission to a secondary user of their choice to access their cPanel. For this, the primary account holder must email Australian IT Market with the secondary user's full name.